Q. 1: What products does Levoirs sell?
A. Levoirs offers a curated collection of women’s belts designed for different occasions, styles, and preferences.

Q. 2: Do I need to create an account to place an order?
A. No, our store does not require account creation. You can complete your purchase directly as a guest for convenience.

Q. 3: How can I place an order?
A. Simply visit our website, add your desired product to the cart, and complete checkout using your preferred payment method.

Q. 4: What payment methods do you accept?
A. We accept Visa, MasterCard, American Express, Diners Club, and PayPal for secure and reliable transactions.

Q. 5: Is it safe to make payments on your website?
A. Yes. All payments are processed through secure and trusted payment gateways that protect your financial information.

Q. 6: Do you charge any additional fees or taxes?
A. No, we do not charge any taxes. The only additional cost is a flat shipping fee of $14 per order.

Q. 7: What is your handling time?
A. Orders are processed within 1–2 business days after successful payment.

Q. 8: What is your transit time?
A. Our standard transit time is 3–7 business days, depending on the delivery location.

Q. 9: What is the total delivery time for an order?
A. Total delivery time ranges from 4 to 9 business days, including processing and shipping.

Q. 10: What are your business hours?
A. We operate from Monday to Friday, 9:00 AM – 4:00 PM (GMT-06:00). Orders placed outside these hours are processed the next business day.

Q. 11: Do you offer order tracking?
A. Yes. Once your order ships, a tracking number and link will be emailed to you so you can follow your delivery status. Please allow 24–48 hours for tracking updates to appear in the courier’s system.

Q. 12: Do you offer international shipping?
A. Currently, Levoirs ships within the United States only.

Q. 13: Can I cancel or modify my order after placing it?
A. You may request cancellation within 12 hours of placing your order by emailing us at help@levoirs.store Once your order is processed, it cannot be modified or cancelled.

Q. 14: What is your return policy?
A. Returns are accepted within 14 days of delivery for unused and unworn items in their original packaging. Customers are responsible for the return shipping label.

Q. 15: Do you offer exchanges?
A. No, we currently do not offer product exchanges. If you wish to receive a different item, please return your original product (if eligible) and place a new order.

Q. 16: Who pays for return shipping?
A. The customer is responsible for return shipping costs. We recommend using a trackable courier service for safety.

Q. 17: What if I receive a damaged or incorrect product?
A. Please contact us at help@levoirs.store within 48 hours of delivery with photos of the product, and we’ll assist you with a resolution.

Q. 18: How long does it take to receive a refund?
A. Approved refunds are processed within 8 business days.

Q. 19: How will I receive my refund?
A. Refunds are issued to the original payment method used at checkout.

Q. 20: Are shipping fees refundable?
A. No, the original shipping fee of $14  is non-refundable unless the return is due to an error from our side.

Q. 21: Do you offer gift packaging or gift cards?
A. Currently, we do not offer gift wrapping or gift cards, but we may include them in the future.

Q. 22: How can I contact customer service?
A. You can reach us via email at help@levoirs.store or call us at +1 (325) 901-6817 during business hours.

Q. 23: Do you have a physical store location?
A. Levoirs operates as an online-only store and does not have a physical retail outlet.

Q. 24: What if my order hasn’t arrived within the estimated time?
A. If your order exceeds the estimated delivery window, please contact us at help@levoirs.store and we’ll check the status with our carrier.

Q. 25: What makes Levoirs a trusted place to shop?
A. We maintain transparent pricing, clear shipping policies, secure payment systems, and responsive customer support to ensure a reliable shopping experience.

Business Details

Business Name: Levoirs
Business Hours: Monday – Friday, 9:00 AM – 4:00 PM (GMT-06:00)
Business Phone: +1 (325) 901-6817
Business Email: help@levoirs.store
Business Address: 1310 Sylvan Dr, Abilene, Texas 79605, United States